In addition to providing you with a refund of the price of the product, we will also send you a voucher for the same value which you can use against future purchases from groceries.morrisons.com or our mobile app. The policy should also indicate how sickness absence will be monitored, including triggers for formal review meetings. You can find more information in the Occupational Health Guide. Employees must be treated fairly and without discrimination throughout the absence management process. Whats the policy around sick leave and pay for Cancellation, Refunds, and Returns Policy, "Cancellation, Refunds and Returns Policy", "How is the contract formed between you and us?". Regulated by the Solicitors Regulation Authority No. 6183275 Depending on the facts of the case, this could include making any requested reasonable adjustments to the workplace, role or working conditions, and removing any causes of ill health in the workplace, if applicable. The Christmas delivery period is from 20 December to 24 December inclusive. Talk to your manager about the arrangements for this managers should then contact HR Services to organise for the holiday to be carried forward. If you add a new product which was not in your original order and which is not sold individually by weight (see section 7.11 below), we will charge the price stated to you for that product at the time you amend your order. Products are sold by us subject to availability and prevailing market conditions. If an employee is on long-term sick leave, for a dismissal to be fair, you must prove you have taken all reasonable steps to support the employee in their return to work. In other situations, such as a request for a career break or travel, you have the right to refuse the request. However, we cannot always guarantee that we will do so due to factors beyond our reasonable control. If youre abroad when you become ill, you still need to follow the absence reporting procedure if you want to change from holiday to sickness. We operate our website groceries.morrisons.com and our mobile app, Morrisons Grocery. Instead of using holiday, youll be recorded as sick and get any sick pay youre eligible for. Managers should speak to ER Services if they need advice about this. We reserve the right to amend or terminate any discount or offer at any time without notice (but this will not affect any orders that we have already accepted). If youre off sick due to a disability-related illness, your manager will try to support you to return to work. But you must follow the absence reporting procedure - otherwise you wont be able to change your holidays to sickness. If you need to cancel or reschedule, you must call them and your manager, giving at least two clear weekdays notice (not including the date you call and the date of your appointment). If an employee is treated unfavourably as a result of their disability, they may be able to bring a claim for unlawful discrimination against their employer. PDF, 2 pages, 156KB. If the colleague has more than one Co-op role, each manager should record the sickness absence on their relevant systems. Where an employer asks employees to stay at home. If you accept it, we will charge the correct price. However, responsible employers should consider the possible legal, reputational and moral ramifications of paying staff whose jobs enable them to work from home, but not those who have to be physically present in work, for example, cleaners. It is possible that you will need to ask your employees to stay at home, either because someone in the office has had coronavirus so everyone else needs to stay away, or because the employee themselves has symptoms which might make them contagious (even if they are well enough to come to work). If your delivery is subject to a delivery charge, it will be shown to you as a separate charge on our delivery booking page before you confirm your order. This offers the team adequate time to find coverage. Some business areas need more notice than this for operational reasons if this applies to you, your manager will let you know what you need to do. Argentina Australia Belgi (Nederlands) Belgique (Franais) Brasil Canada (English) Canada (Franais) Deutschland Espaa France Hong Kong India An absence is typically when an employee misses a day of work but has informed their manager and the team they will be absent from that shift. This is done by "reserving" 1 against the card you have used for payment. At the end of this meeting your manager may give you an absence warning although we wont do this for sickness absences that are pregnancy-related. Options to assist a return to work should be investigated and discussed with the employee, for instance, adjustments to the workplace, a phased return to work or alternative employment. If you require any information about orders you have placed with us, you can either log-in to your account [here] or contact Customer Services. In its judgment handed down on 1 April, the Supreme Court confirmed that Morrisons is not vicariously liable for the acts of a rogue employee in a deliberate leak of Unscheduled absence. Seasonal employees, interns and temporary employees with a contract of less than [ one year] are not eligible for bonuses. In that case, we will not charge you for it and will return it at our own cost. Attendance policies promote professionalism. Our registered company number is 358949 and our registered address is Hilmore House, Gain Lane, Bradford, West Yorkshire, BD3 7DL. Make sure you know who you need to call if you cant come to work and have the phone numbers you need. While ill-health incapacity is potentially a fair reason for dismissal, employers must also ensure they are not unlawfully discriminating against someone on the grounds of disability. On return to work, the employer should invite the employee to a return to work interview, to welcome them back into the workplace and as an opportunity to confirm the employee is fit and able to resume work, and discuss any issues or follow up actions that can support the employee in going back to work. Both physical and mental health issues can count as sickness. Training should be provided for line managers and other members of staff who will contact employees on sickness absence. The employer has to show they have done everything possible to assist with a return to work, and that the sickness absence has caused a level of disruption to the operation of the organisation. More information about SSP is available at www.gov.uk/statutory-sick-pay. Finally, we will send you an email receipt for your order confirming the products for delivery, including any substitutes. The sickness absence policy should be regularly reviewed alongside changes to related legislation, other company policies and the organisations sickness absence management processes. Get the DM Business Newsletter & Invitations to our Events. Employee relations and policy. Pierced jewellery and cosmetics; Gift cards, postage stamps, E top-ups, lottery tickets and scratch cards. We are an ethical retailer and are committed to upholding both our legal and social obligations as a retailer of products. It should include details of the employees responsibilities if off work sick, including how to report sickness absence, timelines for self-certified sickness absence, the use of Fit Notes, long-term sickness absence and sick pay. This button displays the currently selected search type. For dismissal by reason of sickness absence to be lawful, an employer will need to ensure they are meeting their duties by law. Can you dismiss someone for sickness absence? We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage. Katie Adkins five-year-old corgi, Goliath, had a name that didnt really fit. This issue is very important to us, so we have set out full details in our privacy policy. If there is any discrepancy between the prices, discounts and promotions shown on our confirmation email, and those you saw on our mobile app, the prices, discounts and promotions on our email will apply. This may well lead to the necessity to carry out a risk assessment. There exist all sorts of policies: Policies regarding, E.g. It can apply to typical 9-to-5 jobs but to the field and mobile employees, where rotating shifts are more common. If you have a live absence warning and youre absent again, youll be asked to attend an absence review meeting so your manager can discuss your absence levels and see whether things have improved since the warning was given. Our Quality Guarantee does not apply to any products that have been recalled but this does not affect your legal rights in relation to recalled products. It depends on the reason for taking leave. And theres no charge for Co-op colleagues. Salary Details: Competitive Salary & Excellent Benefits Package. We'll assume you're ok with this, but you can opt-out if you wish. If you have not yet paid for such cancelled non-perishable products, then we will simply not charge you for them. colleagues.coop.co.uk/working-here/people-policies, If you dont follow the absence reporting procedure, If we have reasonable grounds to believe that your sickness absence isnt genuine, If you give inaccurate or misleading information about your sickness absence, Why youre absent and how long you expect to be off work, Your phone number so your manager can contact you, Details of any urgent or outstanding work that needs picking up while youre off, You dont follow the Co-op Absence Policy, including the. If you have any questions or concerns about this Privacy Notice, how we This cant be processed by your manager. You must return any cancelled products to us as soon as reasonably practicable and, in any event, within 7 days of notifying us of the cancellation. We stock a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Where products are sold individually by weight (such as certain fresh meat, poultry, fish, cheese, fruit or vegetables) the price of these products will be expressed per kilogram or in another appropriate unit of measurement. Employees who need time off to care for a dependent in an emergency are allowed a reasonable amount of time for this purpose. The Morrisons Data Protection Officer (DPO) oversees compliance with this privacy notice. Alcohol Policy . Our website and mobile app are only intended for use by people resident on mainland England, Scotland and Wales. Under the Equality Act, a disability is defined as a physical or mental impairment which has a substantially adverse and long-term effect on the individuals ability to carry out normal day-to-day activities such as work. Examples of a pattern of absence are: Absence happening right before or after scheduled days off. When an employee remains on long-term sick leave, or has a recurring pattern of time off work due to illness, you may have grounds for lawful dismissal for sickness absence, provided specific criteria are met. Your manager will meet with you after every absence to talk about how youre feeling and if there are any adjustments suggested on your Fit Note. Managers should always contact ER Services for advice before stopping sick pay. We will not charge you for any products that you have not received or that you did not order except accepted substitutes. Growing your career as a Full Time Night Manager is an amazing opportunity to develop excellent skills. You dont have to agree, but if you dont well manage your absence on the basis of the limited information weve got. There are several scenarios where an employer might consider dismissal due to sickness absence. If your order is returned because we failed to deliver it to your delivery address within your booked timeslot, where we manage to make contact with you and agree a revised delivery date and timeslot, we will redeliver your order to you at no additional cost. For the purposes of these terms and conditions, a "perishable" product, is any product which has a "use by", "best before" or "BBE" date stamped on the product which expires 6 weeks or less from the date of delivery. WebThe colleague should provide their MatB1 form and Notification of Maternity Leave form to their manager no later than 15 weeks before the due date. This may be through a central HR telephone line. If this is not possible, they should inform us as soon as they are able to. We will notify you if this is the case and will not charge you for the product. 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